Customer Testimonials for Homeowners Insurance, Auto Insurance, Contractors Insurance and More in Brunswick, Fairlawn, Hinckley, Medina, Strongsville, Valley City, OH, and Surrounding Areas
The staff at Homestead Insurance Agency devote the time it takes to go beyond customer expectations, and it shows. Read some of the reviews we have received from our customers below.
I have been with Homestead agency since 2007 and their service is always outstanding. I see them as a great advisor to maintain a peace of mind. Most recently they proactively moved me to a different carrier that offers better coverage with a reduced premium, Brandon, my contact at the agency recently went beyond what I expect to come to my newly constructed house in person and advised me of type of coverage I needed for my finished basement. Great people. Thank you.
We are beyond pleased with Homestead Insurance Agency. The service is top notch and exactly what you would want to have from an insurance agency. Brandon is an exceptionally nice guy and goes above and beyond to make sure you are taken care of. He is incredibly responsive with questions whether it be via phone, text, or email. Moreover, he explains things in a manner that is easy to understand and takes the time to make sure you understand. I HIGHLY recommend Homestead to anyone shopping around for a new insurance agency.
We have had Homestead Insurance Agency, Inc. for a number of years…and get coverage for our autos and homeowners through them. Their office staff is helpful and professional, and our agent is always available to answer any questions we might have. We had to use them for an auto accident, and they were fast, efficient and helpful–exactly what you would want when dealing with a first time accident. Also had questions recently from wind storm damage, and got quick answers about my coverage. I would highly recommend Homestead Insurance Agency, Inc. for anyone looking for a quality, full service insurance agency.
Great customer service!
This is a great insurance agency!
My wife’s family has used Homestead Insurance since she was a child, and now my wife and I do for our home and vehicles, and I couldn’t be happier. Homestead Insurance’s high standard of service, value, and agent availability make passing on customer loyalty through generations an easy decision.
It’s hard to find a business with better customer service. It’s good knowing that when we call Homestead Insurance a staff member answers the phone. No call system prompts or queues to get tied up with. One simple call is all it took when I was in a fender bender. My agent Brandon Rapp made sure my claim was processed and repairs were done as soon as possible.
I have always used Homestead Insurance and will never need to look elsewhere for my family. We have had Brandon guide us through our best options for both home and auto insurance. Highly recommend Homestead Insurance for excellent customer service, attention to detail, and providing assistance in a timely manner!